Privacy Policy

I. INFORMATION COLLECTION We collect information from you to provide an efficient, meaningful, and customized experience. This helps us make the Site easier for you to use by not having to enter information more than once, find information, products, and services easily, and provide the means to alert you to new information, products, and services that we offer.
II. Ordering and Registration While you visit our site or during the checkout process you must complete an online registration form. This process will prompt you to provide personal information that is necessary for the completion of any transaction and/or any communication with you. This information may include, but is not limited to your name, billing and shipping address, email address, phone number, credit card or payment information. We use this information solely to communicate with you both on-line and offline, and we do not store or keep unnecessary information in our files. In addition to the previously stated information, we may also inquire as to your gender, as well as the location of your country and your organization’s country of operation, as applicable, so we can comply with applicable laws and regulations. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our Site, and for internal marketing purposes. For these reasons we reserve the right to communicate with you both online and offline. In addition, if we encounter a problem when communicating with you, or in processing your order, we will utilize all the personal information to contact you.
III. Email Addresses Several locations of the Site permit you to enter your email address for purposes including but not limited to: subscribing to the newsletter, to request contact from MetroShoeWarehouse to buyer, and to create log-on. These are all optional and are only submitted on a voluntary basis.
IV. Cookies and Related Technologies Like many sites we use cookies, to speed your navigation through the site, recognize you when you visit the site, and to track your usage of the site.
a. Note: Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, please know it will impact your ability to shop on our site as it may not function properly.
b. The cookies used on our site can in no way expose your computers hard drive to malicious spyware and cannot access your private information.
V. Log Files As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
a. An IP address may indicate the physical location of your computer.
VI. Age We will neither intentionally or knowingly collect information from individuals under the age of 13. Our Site Use agreement requires that individuals must be 18 years of age to use this website, if you are not please seek supervision from a parent or guardian. If you are under age and lack supervision of an adult please do not submit personal information to our site, as we wish to respect the privacy of children.